Shipping Policy

At Tide & Tulle, every order is thoughtfully prepared and carefully packaged with you in mind.

To bring you beautifully curated styles at the best value, many of our pieces ship directly from our trusted boutique partners. If you order multiple items, they may arrive in separate packages.

Processing Time

• Orders are typically processed within 2–5 business days.
• During holidays, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping Time

• Estimated delivery is 7–14 business days after your order has been processed.
• Delivery times are estimates and may vary depending on your location and our shipping partners.

Shipping Rates

• Shipping costs are calculated at checkout before you complete your purchase.
• Shipping charges are non-refundable once an order has shipped.

Order Tracking

• You'll receive a shipping confirmation email with tracking information as soon as your order ships.
• Please allow up to 48 hours for tracking information to become active.

Address Accuracy

Please double-check your shipping address before placing your order. Tide & Tulle is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Delayed or Lost Packages

Once your package has been shipped, delivery is managed by the shipping carrier. If your order is delayed or marked as delivered but hasn't arrived, we recommend contacting the shipping carrier first.

If you need additional assistance, please contact us at hello@tideandtulle.net, and we'll do everything we can to help.

Questions?

If you have any questions about shipping or your order, we're always happy to help.

Please contact us at:

hello@tideandtulle.net

Thank you for shopping with Tide & Tulle. We truly appreciate your support and hope every order brings a little more comfort and beauty to your everyday life.