Return Policy

At Tide & Tulle Boutique, we carefully curate every piece with the hope that you'll absolutely love your purchase.

Because many of our items ship directly from our trusted boutique partners, we currently accept returns only for items that arrive damaged or defective.

Return Eligibility

To qualify for a return:

• Damaged or defective items must be reported within 7 days of delivery.
• Items must be unworn, unwashed, and in their original condition.
• Clear photos or a short video of the damage or defect may be required for review.

Non-Returnable Items

We cannot accept returns or exchanges for:

• Items that are not damaged or defective
• Items that have been worn, washed, or altered
• Sale or clearance items (all final sale)

How to Request a Return

Please email tideandtulle1@gmail.com within 7 days of receiving your order and include:

• Your order number
• A brief description of the issue
• Clear photos of the damaged or defective item

Once we review your request, we'll respond with the next steps as quickly as possible.

Resolution Options

If your claim is approved, we will provide either:

• A replacement item (when available), or
• Store credit for the full purchase price.

The resolution offered will depend on product availability and the nature of the issue.

Shipping Costs

Original shipping charges are non-refundable.