Returns & Exchanges

Returns & Exchanges

We want you to love every piece you receive from Tide & Tulle.

If your item arrives damaged or defective, we're here to help.

To request a return, please contact us within 7 days of delivery and include:

  • Your order number
  • A brief description of the issue
  • Clear photos or a short video of the damaged or defective item

If your request is approved, we'll provide one of the following:

  • A replacement item (when available), or
  • A full refund to your original payment method.

For complete details, please see our Return & Refund Policy.

If you have any questions, please contact us at hello@tideandtulle.net